After School Care is a terrific solution for busy families and provides a stimulating environment for your child to grow and learn.

Our program is open to primary school aged children (5 to 12 years)  from all schools in the Horsham community.

We cater to the needs and interests of all ages under our care.

The program is based in the Horsham Community Sports Pavilion (59 Dimboola Road, Horsham), which includes the Rosebrook multi-purpose building and sports oval.

Our team will collect your child from their school gates and safely transport them to the hall in a bus.

This program is run by YMCA Children's Programs to support local Horsham families. 

Bookings and enrolments are managed through an online system called My Family Lounge

Children will be engaged in a range of activities, including:

Homework time

Creative & expressive arts

Sports & team games

Cooking

  • Session Information

    Educator-to-Child Ratios

    1:15 ratio for children over preschool age (5 years). 

    Operating Hours

    Weekdays: 3:30 PM* – 6:00 PM
    Weekends: Closed
    Public Holidays: Closed
    We offer a School Holiday Program between terms.
    *Start time may vary based on when your school ends and transport requirements.

  • Enrolment, Bookings and Cancellations

    My Family Lounge

    Our services use an online booking and enrolment system called My Family Lounge.

    This paperless systems allows you to:

    • Enrol your child/ren in our programs
    • Submit a new booking request
    • Manage existing bookings
    • Update your contact details

    My Family Lounge can be accessed via desktop or mobile devices (download the app via the Apple App Store or Google Play). This allows you to update your details at your convenience.

    Already have a My Family Lounge account with YMCA Children's Programs? Sign in here or via the portal below.

    New to our program? Create a My Family Lounge account by registering with a username and password. You will then receive an email with a link to validate your account.

    Once this is complete you'll be directed to the main dashboard to submit contact details, enrolment details and can submit a booking request.

    We've outlined the key steps below to support you through this process.

    Enrolment

    As you complete the enrolment process you will be asked to provide certain information in to register your child into our program.

    We suggest preparing the following documentation before setting up an account:

    • Contact information: Contact information is required for the person who will be responsible for the account. Please note: The primary contact would also be the parent or guardian registered for Centrelink benefits.

    • Secondary contact: You will also be asked to add a secondary contact, which is the additional parent/guardian.

    • Billing information: Your child cannot commence care with us until a payment method has been set up. Please provide the following billing information: credit card details or bank card details.

    • Supporting documents: Action plans, birth certificates and immunisation history statements.

    Bookings

    Submitting a booking request for your child's preferred start date and day(s) of care puts their name on the waitlist at the centre you have selected.

    Booking requests are made via your My Family Lounge account clicking 'new request' under the 'booking request' section. Please follow the guided four step process and click 'save' once completed.

    Our centre wait lists are maintained and reviewed to ensure fairness and equality for all families wishing to enrol their child in our program.

    Once you have received via email your offer of place for your child to attend, you will have three days to accept it. If you have not accepted your offer within three days, it will expire and those requested days will be released . You may resubmit another booking request and follow the same process.

    Casual Bookings are a one-off booking which families can use for additional or occasional days of care. These bookings are subject to availability.

    Cancellations

    If possible, please give us 24 hours notice of cancellations.

    Where that's not possible, please let us know by 7:30am on the day of your booked session. If cancellation occurs within 24 hours due to illness, we will offer a credit on presentation of a Doctor's Certificate.   

  • Fees, Payment and Subsidy
    Fees

    Horsham Aquatic Centre members receive a discounted rate.

        Members  Non-members
    Casual Booking  $48.71 per child, per day  $49.80 per child, per day
    Permanent Booking  $42.89 per child, per day  $47.68 per child, per day

    All prices above are before CCS.

    Account Management Fees

    The following account management fees are applicable to all families.

    Credit card fee 1.5% inc GST
    Dishonour fee
    $20.00 inc GST
    Reinstatement for suspended accounts
    $100.00 inc GST
    Debit payments

    YMCA Children’s Programs operates on a fortnightly debit cycle to withdraw payments for our services.

    On a debit week, families will receive an account statement on the Monday and the direct debit is processed on the Thursday.

    The debit cycle withdraws payments for the subsequent two weeks of care your family has booked.

    This process is managed by the YMCA Children's Programs Customer Service Team. Their contact details are listed below.

    Child Care Subsidy

    This program qualifies for the Child Care Subsidy (CCS) offered by the Federal Government.

    The CCS is calculated by a number of factors including: activity level, combined family income, service type and hourly rates.

    Click here to learn learn more about the subsidy.

  • Customer Service Team

    The direct debit process and account enquiries are managed by our centralised YMCA Children's Programs Customer Service Team.

    This team are your new point of contact for any account, statement and payment enquiries.

    Contact details:

    Families are able to update their bank details at any time by completing this online form.

  • Location

    The program is based in the Horsham Community Sports Pavilion (59 Dimboola Road, Horsham). 

    It operates within the Rosebrook multi-purpose building and sports oval.

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